Privacy Policy

Effective Date: 09/12/2020
Website: www.replaystoreglobal.co.za
Contact Email: info@replayafrica.com

Replay (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit or place an order on our website, we may collect the following information:

  • Personal details such as your name, email address, phone number, and delivery address

  • Payment information (processed securely by third-party payment providers)

  • Order history and transaction details

  • Device and browser information, including IP address and cookies

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding your purchases or enquiries

  • Provide customer support

  • Improve our website, products, and services

  • Send promotional emails (only if you have opted in)

  • Comply with legal and regulatory requirements

Sharing Your Information

We do not sell or rent your personal information. Your data may only be shared with trusted third parties when necessary, including:

  • Courier and logistics partners for delivery

  • Payment gateways to securely process transactions

  • Service providers who assist with website operations

All third parties are required to protect your information and use it only for the intended purpose.

Cookies

Our website uses cookies to enhance your browsing experience and improve site functionality. You may disable cookies in your browser settings, but this may affect certain features of the website.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. All payment transactions are encrypted and handled by secure payment processors.

Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at info@replayafrica.com.

Third-Party Links

Our website may contain links to third-party websites. Replay is not responsible for the privacy practices or content of external sites.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
📧 info@replayafrica.com